Privacy Policy

At Novaira LLC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our online store.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number, if provided

  • Payment and transaction information

  • Order details and purchase history

  • Information you provide when contacting customer support

  • Device, browser, and website usage information

Payment information may be processed securely by third-party payment providers. We generally do not store complete payment card details on our own systems.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Provide shipping and delivery services

  • Process payments and prevent fraudulent transactions

  • Respond to questions and customer service requests

  • Provide information about your orders

  • Improve our website, products, and customer experience

  • Send promotional communications where permitted by law and, where required, with your consent

  • Comply with applicable legal and regulatory requirements

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the store function properly, remember preferences, understand how visitors use our website, and improve our services.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Sharing Your Information

We may share personal information with trusted third-party service providers when necessary to operate our business, including providers that assist with:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Website hosting and e-commerce services

  • Analytics and website performance

  • Customer support

  • Marketing and communications

We may also disclose information when required by law, to respond to lawful requests, protect our rights, prevent fraud or abuse, or protect the safety of our customers and others.

We do not sell your personal information for money.

5. Third-Party Services

Our store may use third-party services and applications that collect or process information according to their own privacy policies. These services may include payment processors, shipping providers, analytics providers, advertising platforms, and other e-commerce tools.

We encourage you to review the privacy policies of third-party services you interact with.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business and transaction records, resolving disputes, and meeting legal or regulatory obligations.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your personal information is used or shared

  • Opt out of certain marketing communications

  • Exercise other rights provided by applicable privacy laws

To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

9. Children's Privacy

Our store is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

10. International Visitors

If you access our store from outside the United States, your information may be processed in the United States or other locations where our service providers operate. Privacy protections in those locations may differ from those in your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements. Any updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Novaira LLC
30 N Gould St # 29096
Sheridan, WY 82801
United States

Email: tsharmonyventure@gmail.com